Privacy Policy

Last updated: 25 December 2025

BookMyCall (“we”, “our”, “us”) respects the privacy of its users and is committed to protecting the personal information shared by users while using our website https://bookmycall.in and related mobile or web applications (collectively referred to as the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Mobile number
• Email address
• Address / location details
• Profile details (service provider or customer)

b) Service & Transaction Information

• Service requests posted by users
• Bids or responses from service providers
• Call, booking, and communication records
• Payment status (we do not store card or UPI details)

c) Technical Information

• IP address
• Browser type and device information
• Date & time of access
• Pages visited and usage data

2. How We Use Your Information

We use collected information for the following purposes:

• To create and manage user accounts
• To connect customers with service providers
• To process service requests and bookings
• To improve platform performance and user experience
• To communicate important updates, alerts, or support messages
• To comply with legal or regulatory requirements

3. Sharing of Information

We do not sell or rent personal data to third parties.

Information may be shared only in the following cases:

• Between customers and service providers for service fulfillment
• With trusted third-party services (SMS, email, payment gateways) strictly for operational purposes
• When required by law, government authorities, or legal processes

4. Payments & Financial Information

BookMyCall may use third-party payment gateways.
We do not store your debit card, credit card, UPI, or banking details on our servers.

All payments are processed securely through authorized payment partners.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior
• Remember user preferences

You can control cookies through your browser settings.

7. User Rights

You have the right to:

• Access your personal information
• Request correction or update of your data
• Request deletion of your account (subject to legal obligations)

For any request, please contact us using the details below.

8. Third-Party Links

Our Platform may contain links to third-party websites or services.
We are not responsible for the privacy practices of such external websites.

9. Children’s Privacy

BookMyCall services are not intended for children under the age of 18.
We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

Continued use of the Platform after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Website: https://bookmycall.in
Email: [email protected]